Privacy Policy
Clínica Dr. Clarinda respects the privacy of its patients and website visitors.
Last updated: October 20, 2026. English translation of the current Spanish website policy.
1. Our commitment to privacy
Clínica Dr. Clarinda maintains privacy and security practices to protect patient information and complies with applicable Health Insurance Portability and Accountability Act (HIPAA) requirements in its clinical operations. This policy primarily describes information handling related to this website. It does not replace the HIPAA Notice of Privacy Practices that applies to protected health information in the practice.
2. Information this website may collect
The site may receive information you voluntarily provide when contacting the clinic, as well as basic technical information generated while browsing, such as browser type, device, pages visited, and similar data used for site operation, security, and analysis.
3. Medical information and electronic communications
Do not send diagnoses, laboratory results, identification numbers, insurance information, or other confidential medical information through general forms, text messages, WhatsApp, or channels not expressly designated by the clinic for secure medical communications. For medical-record or protected-health-information matters, contact the office to learn about appropriate channels.
4. Use of information
Information received may be used to respond to inquiries, facilitate administrative communications, manage appointment requests, improve website operation, maintain security, and comply with applicable legal or regulatory obligations.
5. Disclosure of information
Clínica Dr. Clarinda does not sell patient medical information. Information may be shared as necessary to provide services, meet legal obligations, protect website security, or as permitted by applicable authorizations and rules.
6. Third-party services and links
This website may include links or functions provided by third parties, such as Google Maps or WhatsApp. Their own privacy policies and terms may apply. Clínica Dr. Clarinda does not control their privacy practices.
7. Cookies and similar technologies
The website may use cookies or similar technologies needed for operation, security, preferences, or usage measurement. If additional analytics or advertising tools are introduced, this policy may be updated to reflect those changes.
8. Security
Reasonable administrative, technical, and physical measures are used to protect information under the clinic’s control. No Internet transmission or storage system can guarantee absolute security.
9. Children’s privacy
This site is not designed for minors to submit confidential medical or personal information without the involvement of a parent, guardian, or authorized representative where appropriate.
10. Policy changes
Clínica Dr. Clarinda may update this policy when site practices, services, or applicable requirements change. The update date will appear at the beginning.
11. Contact
For questions about this policy, call 787-458-3779. Address: 183 Ave. Universidad Interamericana, Centro Comercial, Suite 2, San Germán, PR 00683.
This website policy does not replace the clinic’s HIPAA Notice of Privacy Practices.
12. Care Reminders SMS program privacy
Southwest Medical Consulting Corp, doing business as Clínica Dr. Clarinda, administers Care Reminders. To provide this service, we collect patient name, mobile number, consent record, preferences, scheduled reminders, and message history and status.
These data are used to send authorized appointment, general medication-adherence, laboratory, and follow-up reminders, record activity, and honor opt-out requests.
We do not sell or share mobile numbers, personal information, or SMS consent data with third parties or affiliates for marketing or promotional purposes. Consent is not transferred to other senders or campaigns.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Necessary messaging providers, such as Twilio and mobile carriers, may receive data needed to transmit messages, manage opt-outs, and maintain the service. This does not authorize independent marketing use.
Access to program records is limited to authorized personnel and necessary providers. Records are retained to administer the service, document consent, and address applicable obligations. To request changes or ask about your data, call 787-458-3779.
Reply STOP to cancel SMS messages, or contact the office. Messages may be visible to anyone with access to the phone. SMS is not an emergency channel or a way to send confidential medical information. See the SMS Program Terms.
